Privacy

Telemarc Concepts, Inc. Respects Your Privacy

How We Use Information

Telemarc respects your privacy and works hard to safeguard the privacy of your personal data. We realize that the exciting growth of the Internet and online services raises questions concerning the nature, use and confidentiality of information collected about consumers. We want you to know that we apply our long-standing commitment to safeguarding privacy to our online and Internet activities.

Personally Identifiable Information

Telemarc does not share, disclose or sell any personally-identifiable information (such as your name, address, telephone number or e-mail address) collected online on Telemarc sites with other unaffiliated companies or organizations for non-Telemarc marketing purposes. In the future, should Telemarc decide to share such data with third parties for marketing, it will provide notification and the opportunity for its users to indicate whether they would prefer that the Company not provide such information about them to third parties. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding. Telemarc also does not market to, or knowingly collect personal information from, children under the age of 13 on Company sites.

Telemarc uses the personally-identifiable information we collect online principally to provide you with the service(s) you have ordered and to let you know about other offerings which may be of interest to you. Postal and e-mail address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services.

Like most large businesses today, Telemarc uses vendors to carry out certain functions in marketing and delivering services to you (such as processing data files and sending you new order fulfillment information), and so shares online data with those vendors to the extent necessary for them to perform their work. Of course, such partners and vendors must use that personally-identifiable information only for the purpose(s) for which it was shared and protect it from any further use. Telemarc also shares such information with other industry and credit-related organizations to improve operations and to protect against fraud, security and credit risks.

How We Collect Information

We also provide personally-identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with Telemarc property or services, or with our customers’ or others’ use of them.

We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the Telemarc Web sites and online services, you will need to submit a password or some other type of authenticating information.

Telemarc collects information online by asking you for it, for example, when you order a service, apply for a job, or respond to a survey, sweepstakes or other promotion. A customer’s name, address (postal and e-mail) and telephone number are the most important pieces of information, but we might request other information, based on, for example, the service(s) being ordered or promoted.

Telemarc may use e-mail addresses you provide us online on Telemarc sites to send you e-mail related to Telemarc products and services or if you have affirmatively indicated a desire to receive additional information. If at any time, you would prefer not to receive further e-mail communications at that e-mail address, please contact Customer Service through the telephone number or e-mail address listed below.

Telemarc may also use “cookies” and similar technology to obtain information about your visits to our sites or your responses to e-mail from us – both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our web sites or e-mails in which you showed an interest or took some action, and help us improve the quality and usefulness of our sites. At Telemarc, we primarily use cookies to determine what services or promotions you are interested in. While cookies help us improve your experience while visiting our sites and customize our communications to the services you may desire, you have the option to block them through your Internet browser or other commercially available software. However, doing so may make some of our sites’ features unavailable to you.

You may review or update the available personally identifiable information that we received from you online by accessing your account online, by contacting Consumer Service through the telephone number or e-mail address on your invoice, or through the Company contact information below. Please note that in order to better protect you and safeguard your information, we take steps to verify your identity before granting access or making corrections to your information.

Security

Your Access to Information

For questions regarding this policy, contact
Consumer Affairs
Telemarc Concepts, Inc.
30628 Detroit Rd.
Suite #286
Westlake, OH 44145

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